Terms of Service are a legally binding agreement between you, the user, and Copler Learning Systems. They outline the rules and guidelines for using the company’s services. It’s crucial for training and coaching businesses to have them, as they protect both the company and the client.

Here is a general Terms of Service document for Copler Learning Systems. You may need to have a legal professional review and adapt it to your specific business model and local laws.

1. General Terms

By accessing or using the services provided by Copler Learning Systems, including online and offline, group and one-on-one training and coaching, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

Eligibility: You must be at least 18 years old to use our services. By agreeing to these terms, you confirm that you meet this age requirement.
Service Description: We offer professional coaching and training in various formats. Our services are designed to provide guidance and support for personal and professional development. We do not provide medical, psychological, or financial advice.
Client Responsibility: You acknowledge that coaching and training are a collaborative partnership. You are solely responsible for your own well-being, decisions, choices, actions, and results. Copler Learning Systems is not liable for any actions or inactions, or for any direct or indirect results of the services provided.

2. Payments and Billing

All fees for our services are specified on your invoice or on our website.

Payment: Fees are payable in advance of the service. We accept various forms of payment as outlined on our website.
Late Payments: We reserve the right to suspend or terminate services if payments are not made on time.
Refunds: All fees are non-refundable unless otherwise specified in writing.

3. Scheduling, Cancellations, and Rescheduling

Scheduling: Sessions are scheduled by mutual agreement between you and your coach. It is your responsibility to attend sessions as scheduled.
Cancellation Policy: You must notify us at least 48 hours in advance if you need to cancel or reschedule a session. Missed sessions or those canceled with less than 48 hours’ notice may be billed in full at our discretion.
No-Show: If you do not show up for a scheduled session, the session will be forfeited, and you will not be entitled to a refund.

4. Code of Conduct

We are committed to maintaining a safe and respectful environment.

Group Sessions: In group sessions, you agree to respect the privacy and confidentiality of other participants. You will not share any personal information about other members outside of the group.
Appropriate Conduct: You agree to conduct yourself in a professional and respectful manner during all sessions, whether online or offline. Harassment, abuse, or any other inappropriate behavior will not be tolerated and may result in the termination of your services without a refund.

5. Intellectual Property

All materials provided to you by Copler Learning Systems, including documents, workbooks, presentations, and recordings, are the intellectual property of Copler Learning Systems.

Limited License: You are granted a limited, non-exclusive, non-transferable license to use these materials for your personal, non-commercial use only.
Prohibitions: You may not record, reproduce, distribute, or share any of our materials without our explicit written permission.

6. Disclaimer and Limitation of Liability

Disclaimer: Copler Learning Systems provides services on an “as-is” basis and makes no warranties, express or implied, regarding the services.
Limitation of Liability: In no event shall Copler Learning Systems be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services.